NEWS

Thank you very much for your continued support of the Ultraman Card Game.

It has come to our attention that the “Ultraman Card Game Official Card Sleeves (Gray)” sold at the “ULTRA LEAGUE WORLD CHAMPIONSHIP 2026” venue on Saturday, May 9, 2026, was sold at an incorrect price.

We sincerely apologise for the inconvenience caused to customers who purchased this product.

Customers who purchased the affected item will be eligible to receive a refund for the price difference after their purchase details have been verified.



Please kindly review the details below.

【Eligible Product】

Ultraman Card Game Official Card Sleeves (Gray) 

【Eligible Sales Venue and Period】

“ULTRA LEAGUE WORLD CHAMPIONSHIP 2026”

Ikebukuro Sunshine City, Tokyo — Bunka Kaikan Building 4F, Exhibition Hall B

Friday, May 8 to Saturday, May 9, 2026

*Includes advance sales for eligible attendees. 

【Refund Amount】

Incorrect price: ¥990 tax included

Correct price: ¥880 tax included

Refund amount: ¥110 tax included 

【Refund Method】

Please enter the required information in the following form: 

https://forms.gle/YHRbPYMHWvNLrXYX7

For customers residing overseas, refunds will be processed as follows due to remittance fees and related considerations:

・Refund via PayPal in Japanese yen (JPY)

Deadline for refund application: Monday, August 31, 2026 

*Please note that returns of the product itself or full refunds will not be accepted. Only the price difference will be refunded.

*Only products purchased at the “ULTRA LEAGUE WORLD CHAMPIONSHIP 2026” venue are eligible for this refund. 

*Refunds will be processed in Japanese yen (JPY). Please note that the Company cannot be held responsible for any differences in the refunded amount resulting from exchange rate fluctuations between JPY and the recipient's local currency. 

*Please note that the refund method may be subject to change.



【Handling of Personal Information / Privacy Policy】

The personal information you provide will be used only for communications related to this matter and for refund/shipping processing procedures.

Please refer to our Privacy Policy here:

https://account.ultraman-cardgame.com/sg/privacypolicy

Once again, we sincerely apologise for the inconvenience caused.

We will make every effort to strengthen our management system to prevent such incidents from happening again.

We appreciate your continued support of the Ultraman Card Game.

Tsuburaya Productions Co., Ltd. (“the Company”), which operates “Ultraman Card Game,” will handle and protect the personal information provided for the purpose of processing refunds for this matter as follows.

1. Purpose of Use
2. The personal information provided, such as your name, email address, and payment information, will be used only for processing, coordinating, and communicating regarding the refund for this matter.
3. Management of Personal Information
4. The Company will appropriately and securely manage the personal information entrusted to us and will strive to prevent leakage, loss, or damage. Except where required by law or with the consent of the individual concerned, we will not provide personal information to third parties.
5. Inquiries Regarding the Handling of Personal Information
6. For requests regarding disclosure, correction, deletion, or other matters related to your personal information, please contact us at the address below.

16-17 Nanpeidai-cho, Shibuya-ku, Tokyo 150-0036, Japan

Tsuburaya Productions Co., Ltd.

Personal Information Customer Support Desk

E-mail: privacy-policy-gr@tsuburaya-prod.co.jp

Other Information

For details regarding the Company’s handling of personal information, please refer to the Privacy Policy below:

https://account.ultraman-cardgame.com/sg/privacypolicy